Showing 61–71 of 71 results
Standard Operating Procedures
£30.00Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.
The Bribery Act 2010
£30.00The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.
The Essentials of Data Protection (GDPR)
Original price was: £30.00.£25.00Current price is: £25.00.This course is aimed at those involved in the handling of people’s information as part of their day to day role. It aims to provide an introduction to the GDPR, it's principles and process and roles and responsibilities under the Regulation.
Time Management
£15.00This short online course filled with insights, advice and tips, it explores what good time management is, the consequences of poor time management, and offers advice on how to develop and improve your time management skills.
Understanding HACCP
£30.00This Understanding HACCP course has been created with food businesses in mind and will help ensure workers control food borne illnesses and prevent consumers from becoming injured by hazardous contamination in your premises.
Understanding the Rules of Customer Service
£30.00Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.
Understanding the Use of Communication in Customer Service
£30.00This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.
Value for Money
£30.00This module is aimed primarily at organisations with a specific set of requirements to develop and implement a Value for Money strategy. The module is also suitable for any organisation wanting to learn more about Value for Money.
Visual Management
£30.00There are a number of tools within the Lean toolkit that can be used to eliminate waste. This module looks at one such tool – Visual Management, which uses visual aids to streamline processes.
