Understanding the Use of Communication in Customer Service

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

£30.00 + VAT

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Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

What our clients say

“The trainer was a nice guy and attentive to my needs. An intuitive training technique concentrating on my needs rather than a set agenda or list."

Executive Assistant - Raphael Healthcare

My new found knowledge will help me in my current job. I got more out of the course more than I thought possible!

Instructor - Dixons Carphone