Understanding the Use of Communication in Customer Service

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

£30.00 + VAT

Need more information?

Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

What our clients say

My new found knowledge will help me in my current job. I got more out of the course more than I thought possible!

Instructor - Dixons Carphone

"I have learnt how to deliver a presentation to a group of people with more confidence. My monthly sales presentations will be clearer and more professional."

Client Manager - Timico