Work Skills

Showing 1–16 of 18 results

Confidence and Self Asteem

£15.00

Confidence and Self-Esteem are not constant, everyone experiences lower levels from time to time. This module will help learners to understand why this happens and what they can do to get back on track.

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Confidentiality in the Workplace

£30.00

Within today’s ever growing corporate world, private information security is obligatory within any organisation. The 'confidentiality bubble' restricts information flows, bringing both positive and negative consequences.

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Conflict Resolution in the Workplace

£30.00

Do you fear conflict in your workplace? This course will help you spot the warning signs and communicate in way that will take the tension out of stressful interactions and ensure you stay in control.

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Consumer Contracts – Distance Sales

£30.00

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales'.

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Consumer Rights Act 2015

£30.00

It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.

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Customer Care

£25.00

This Customer Care course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints.

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Customer Excellence for Frontline Staff

£30.00

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.

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Health & Safety in the Workplace

£30.00

This module is targeted primarily at businesses or individuals who are self-employed; however, it will also be of use to anyone who would like to increase their awareness of health and safety in the workplace.

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How to Carry Out Portable Appliance Testing (PAT)

£30.00

This course has been deigned to help provide learners with the required knowledge to become a competent tester of electrical equipment and appliances.

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Intro to Infection Prevention & Control

£10.00

Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.

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Managing Stress and Pressure

£30.00

The course educates managers on how to manage pressure in themselves and others and details the legalities and implications of stress at work.

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Managing Your Professional Digital Profile

£30.00

This course aims to assist learners in establishing the skills required of a professional when using digital social media and communication tools.

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Preparing for Work

£15.00

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.

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Self Assessment and Action Planning for Employability

£15.00

This Self-Assessment and Action Planning for Employability online course will help job seekers find employment faster by teaching you how to match your skills to a job role and how to present yourself in the best possible light.

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The Bribery Act 2010

£30.00

The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.

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The Essentials of Data Protection (GDPR)

£25.00

This course is aimed at those involved in the handling of people’s information as part of their day to day role. It aims to provide an introduction to the GDPR, it's principles and process and roles and responsibilities under the Regulation.

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