Consumer Contracts – Distance Sales

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts – Distance Sales’.

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts – Distance Sales.’

  • Course Level: Introductory Course
  • Accreditation: CPD Certified
  • Certificate: Self printed

Description

This Consumer Contracts – Distance Sales module looks at how consumer contracts can affect your business and what you need to do to comply with the rules.

Lesson Plan

  • What distance contracts are and the types of contracts that you will enter into
  • What information you must give consumers and how that can be given
  • How long consumers have to cancel their contracts
  • How long you have to deliver the products that consumers have ordered from you; and
  • Why you need to make sure that consumers who call you can ring on a basic rate phone number

Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certification

On completion of this course you will be able to download a Virtual College certificate.

Duration

Approximately 25 minutes – 30 minutes. The length of time taken depends entirely on how quickly you can study and absorb the material.

Target Audience

This module is suitable for anyone who is in business and wants to learn about consumer contracts focusing on distance consumer contracts.

Entry Requirements

There are no specific entry requirements for this course

What you’ll learn

  • What distance contracts are and the types of contracts that you will enter into
  • What information you must give consumers and how that can be given
  • How long consumers have to cancel their contracts
  • How long you have to deliver the products that consumers have ordered from you
  • Why you need to make sure that consumers who call you can ring on a basic rate phone number

Suitable for

  • Anyone who is in business and wants to learn about consumer contracts focusing on distance consumer contracts
  • Sales Staff
  • Administration Staff
  • Sole Traders
  • Business Owners
  • Managers

Certification

Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner’s name, the title of the course and the date of completion.

If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.

Sale!

Original price was: £45.00.Current price is: £35.00. + VAT

Need more information?

Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

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