Introduction Courses

Sale! Intro to Infection Prevention & Control

Intro to Infection Prevention & Control

Original price was: £15.00.Current price is: £12.00.

Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.

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Managing Your Professional Digital Profile

Managing Your Professional Digital Profile

£30.00

This course aims to assist learners in establishing the skills required of a professional when using digital social media and communication tools.

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Principles of Managing Information and Producing Documents

Principles of Managing Information and Producing Documents

£30.00

This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.

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Principles of Providing Administrative Service

Principles of Providing Administrative Service

£30.00

Originally developed for those undertaking the Level 2 Certificate In Principles of Business and Administration, this course is also suitable for anyone who requires training in business administration skills.

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Social Media Marketing

Social Media Marketing

£35.00

This online Social Media Marketing eLearning course examines the main social media platforms, and their use as marketing tools. In particular, we’ll look at Facebook, Instagram and LinkedIn.

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Standard Operating Procedures

Standard Operating Procedures

£30.00

Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

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The Bribery Act 2010

The Bribery Act 2010

£30.00

The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.

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Understanding the Principles of Customer Service

Understanding the Principles of Customer Service

£30.00

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.

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Understanding the Rules of Customer Service

Understanding the Rules of Customer Service

£30.00

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

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Understanding the Use of Communication in Customer Service

Understanding the Use of Communication in Customer Service

£30.00

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

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Value for Money

Value for Money

£30.00

This module is aimed primarily at organisations with a specific set of requirements to develop and implement a Value for Money strategy. The module is also suitable for any organisation wanting to learn more about Value for Money.

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