Showing 1–16 of 22 results
Confidence-Building Techniques
£15.00This course helps you build confidence by exploring its behaviours and impact on personal and professional life. With practical techniques, self-assessment tools, and an action plan, it's perfect for anyone looking to boost their confidence.
Confidentiality in the Workplace
£30.00With this Confidentiality in the Workplace course, you can learn about or refresh your understanding of the importance of workplace confidentiality including the four key requirements of the Confidentiality Model.
Conflict Resolution
£30.00With this Conflict Resolution course discover what conflict is and how it manifests itself in the workplace. This course uses various interactions to make the learning interesting and engages you with the content.
Consumer Contracts – Distance Sales
Original price was: £45.00.£35.00Current price is: £35.00.The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales'.
Consumer Rights Act 2015
Original price was: £30.00.£25.00Current price is: £25.00.It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.
Customer Care
£25.00This Customer Care course will help learners understand the causes of poor customer care, good customer care skills and how to handle complaints.
Customer Service in Hospitality
Original price was: £25.00.£20.00Current price is: £20.00.Our Hospitality Customer Service course has been designed for those who are customer facing in an hospitality environment to ensure a great service is provided every time.
Dealing with Stressful Situations
Original price was: £15.00.£12.00Current price is: £12.00.This online course provides helpful and reassuring insights and advice about stress and ways to deal with stressful situations. This training is ideal for anyone wanting to understand and manage stress.
Equality, Diversity and Inclusion for Managers
£30.00With this Equality, Diversity and Inclusion for Managers course discover how to create an inclusive working environment and the benefits of implementing a comprehensive ED&I strategy within your business.
Health & Safety at Work Training
£30.00This module is targeted primarily at businesses or individuals who are self-employed; however, it will also be of use to anyone who would like to increase their awareness of health and safety in the workplace.
How to Carry Out Portable Appliance Testing (PAT)
£30.00This course has been deigned to help provide learners with the required knowledge to become a competent tester of electrical equipment and appliances.
Intro to Infection Prevention & Control
Original price was: £15.00.£12.00Current price is: £12.00.Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.
Introduction to AI
£35.00This short online eLearning course provides you with an introduction to AI. The eLearning Introduction to AI course starts by explaining what AI is and briefly describing its history.
Introduction to AI Prompt
£35.00The Introduction to AI Prompt engineering eLearning course starts by explaining what is meant by AI prompt engineering and its purpose, showcasing its value and importance across various sectors.
