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This 18th Edition Full eLearning Course aligns with the requirements of BS 7671:2018 for Electrical Installations - IET Wiring Regulations Eighteenth Edition.

This online BS7671 Amendment 2 Training Course has been developed in partnership with NICEIC to provide a full overview of the latest revision to BS 7671:2018.

This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This Self-Assessment and Action Planning for Employability online course will help job seekers find employment faster by teaching you how to match your skills to a job role and how to present yourself in the best possible light.

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

With this Conflict Resolution course discover what conflict is and how it manifests itself in the workplace. This course uses various interactions to make the learning interesting and engages you with the content.

This online course provides helpful and reassuring insights and advice about stress and ways to deal with stressful situations. This training is ideal for anyone wanting to understand and manage stress.

With this Confidentiality in the Workplace course, you can learn about or refresh your understanding of the importance of workplace confidentiality including the four key requirements of the Confidentiality Model.

This course helps you build confidence by exploring its behaviours and impact on personal and professional life. With practical techniques, self-assessment tools, and an action plan, it's perfect for anyone looking to boost their confidence.

Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

All managers or supervisors are responsible for safety in their offices. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so.