Showing all 13 results
Data Protection at Work£30.00
This course will provide you and your workers with a general overview of the Data Protection Act (DPA) and its implications in the workplace. The training material is followed by a short assessment to ensure thorough understanding.
Intro to Infection Prevention & Control£10.00
Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.
Introduction to Social Media£15.00
This training module provides businesses with an understanding of social media as well as providing straightforward advice and guidance on implementing a successful social media campaign.
Managing Your Professional Digital Profile£30.00
This course aims to assist learners in establishing the skills required of a professional when using digital social media and communication tools.
Preparing for Work£15.00
Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.
Principles of Managing Information and Producing Documents£30.00
This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.
Principles of Providing Administrative Service£30.00
Originally developed for those undertaking the Level 2 Certificate In Principles of Business and Administration, this course is also suitable for anyone who requires training in business administration skills.
Standard Operating Procedures£30.00
Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.
The Bribery Act 2010£30.00
The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.
Understanding the Principles of Customer Service£30.00
This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.
Understanding the Rules of Customer Service£30.00
Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.
Understanding the Use of Communication in Customer Service£30.00
This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.