Understanding the Use of Communication in Customer Service

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

£30.00 + VAT

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Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

What our clients say

My newfound knowledge will help me in my current job role. I got more out of the course than I thought possible!

Instructor - Dixons Carphone

Watching 100 videos on YouTube wouldn’t be able to come close to the knowledge that I have received today."

Administration Assistant - NHS (Nottingham University Hospitals)