Showing 33–46 of 46 results
Presentation Skills
£30.00This training will provide people at any level, in any sector, with guidance that will help them develop good presentation skills. Topics include preparation, communication, overcoming anxiety and control under pressure.
Principles of Managing Information and Producing Documents
£30.00This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.
Principles of Providing Administrative Service
£30.00Originally developed for those undertaking the Level 2 Certificate In Principles of Business and Administration, this course is also suitable for anyone who requires training in business administration skills.
Risk Assessment – An Introduction
£30.00All managers or supervisors are responsible for safety in their offices. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so.
Slips, Trips & Falls
£30.00This course has been created with businesses in mind and will ensure organisations are able to reduce the risk of slips, trips and falls in the workplace. This in turn will reduce the risk of injury and unwanted expenses.
Standard Operating Procedures
£30.00Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.
The Bribery Act 2010
£30.00The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.
The Essentials of Data Protection (GDPR)
£25.00This course is aimed at those involved in the handling of people’s information as part of their day to day role. It aims to provide an introduction to the GDPR, it's principles and process and roles and responsibilities under the Regulation.
Time Management
£30.00The module also contains practical strategies which can be used to help overcome the most common challenges to effective time management, and help learners to improve their productivity and efficiency.
Understanding the Principles of Customer Service
£30.00This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.
Understanding the Rules of Customer Service
£30.00Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.
Understanding the Use of Communication in Customer Service
£30.00This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.
