Purple Path > Online Courses > Understanding the Use of Communication in Customer Service

Understanding the Use of Communication in Customer Service

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

Categories: ,

£30.00 + VAT

Need more information?

Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

Call: 01636 558204 hello@purplepath.co.uk

Similar Courses

Standard Operating Procedures

£30.00

Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

Add to cart

Consumer Rights Act 2015

£30.00

It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.

Add to cart

Manual Handling

£30.00

This online Manual Handling module provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads in their work environment.

Add to cart

Preparing for Work

£15.00

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.

Add to cart

What our clients say

“The trainer was a nice guy and attentive to my needs. An intuitive training technique concentrating on my needs rather than a set agenda or list."

 Executive Assistant - Raphael Healthcare

"The training was well planned and specific to the needs of our department. I would highly recommend."

 Financial Director - HotelREZ