Understanding the Rules of Customer Service

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

£30.00 + VAT

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Call one of our specialist training consults for additional information about our Onsite Courses or to book this course.

What our clients say

My new found knowledge will help me in my current job. I got more out of the course more than I thought possible!

Instructor - Dixons Carphone

“The trainer was a nice guy and attentive to my needs. An intuitive training technique concentrating on my needs rather than a set agenda or list."

Executive Assistant - Raphael Healthcare